Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

ORDERS & PAYMENTS

You can order directly through the AESWGOF US website. Add your products to the cart, enter your shipping information, and complete checkout securely.

We currently accept PayPal and bank deposits. More payment options are coming soon and will be available at checkout as they are added.

No. You can check out as a guest. Creating an account makes it easier to track orders, manage your information, and place future orders.

Prices may vary between our website, Amazon, and other authorized sales channels because of different promotions, discounts, or platform-specific offers.

SHIPPING & DELIVERY

Orders for U.S. customers are primarily shipped from our U.S. warehouse. Depending on inventory and product availability, certain items may ship from another fulfillment location.

Most in-stock orders are processed within 1–2 business days after payment is confirmed. Delivery times vary by product and destination, but U.S. orders typically arrive within 3–7 business days after shipment.

Shipping costs depend on the product, destination, and order size. Available shipping options and any applicable shipping charges will be shown at checkout before you complete your purchase.

Many AESWGOF products qualify for free shipping within the contiguous United States. Shipping availability may vary for oversized products, remote locations, Alaska, and Hawaii. The final shipping cost is displayed at checkout.

Yes. Once your order ships, we will provide tracking information when available. You can use the tracking number to follow your shipment through the carrier.

Depending on the product and destination, we may use carriers such as UPS, FedEx, USPS, or other trusted shipping services.

PRODUCT & COMPATIBILITY

AESWGOF electric golf scooters and caddies are designed to accommodate most standard golf bags. For the best fit, please check the product specifications or contact us with your golf bag dimensions before ordering.

Some products require basic assembly, while others arrive mostly assembled. We provide installation instructions and, where applicable, video guides to help you get your product ready to use.

Most basic assembly and accessory installation can be completed at home with common tools. If you need assistance, our support team can provide step-by-step guidance.

Certain products are available in multiple colors or may support limited customization. Custom logo or special-order options may be available for qualifying orders. Please contact us before ordering to confirm availability.

ELECTRIC GOLF SCOOTERS & BATTERIES

Battery range depends on the specific model, battery capacity, rider weight, terrain, speed, temperature, and riding conditions. Depending on the model, AESWGOF electric golf scooters may offer approximately 18–35 km per charge. Always check the individual product page for the exact specifications of your model.

Charging time varies by model and battery capacity. Please refer to the product manual or individual product page for the recommended charging time.

Avoid leaving the battery completely discharged for extended periods. After use, recharge it according to the instructions provided with your model. If the scooter will not be used for an extended period, store the battery in a cool, dry place and follow the recommended storage instructions.

Battery lifespan depends on usage, charging habits, storage conditions, temperature, and other factors. Proper charging and storage can help extend battery life. Refer to your specific product documentation for detailed battery specifications and warranty coverage.

Yes. We offer replacement parts and accessories for selected AESWGOF products, including batteries, chargers, tires, remotes, and other components. If you cannot find the part you need, contact us and we'll help you identify the correct replacement.

Airline rules for electric scooters and lithium batteries vary by airline and battery specifications. Do not assume your scooter or battery is approved for air travel. Contact your airline directly before traveling and provide the battery specifications if requested.

RETURNS & WARRANTY

We offer a 15-day return policy for eligible products. Products should be returned in good condition and with the original packaging when applicable. Return eligibility and shipping responsibility may vary depending on the reason for the return.

If a return is caused by a product defect or an error on our part, we will work with you on the appropriate return solution. For returns due to personal preference, ordering the wrong product, or other non-product-related reasons, the customer may be responsible for return shipping costs.

AESWGOF electric products are generally covered by a 1-year limited warranty against eligible manufacturing defects. Warranty coverage does not normally apply to damage caused by misuse, accidents, unauthorized modifications, improper installation, or normal wear and tear.

Contact us as soon as possible with your order number, photos or videos of the issue, and a brief description of what happened. Our support team will evaluate the issue and help determine the appropriate solution, which may include troubleshooting, replacement parts, repair assistance, or replacement when covered by the warranty.

SUPPORT & CONTACT

You can contact us through our website or email our customer support team. Please include your order number, product model, and a description of your question or issue so we can assist you more quickly.

Yes. We provide online technical assistance for eligible AESWGOF products. Depending on the issue, our team may provide troubleshooting instructions, photos, videos, or remote guidance to help you resolve the problem.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

OFFICIAL STORES

For the best shopping experience and warranty support, purchase from the official AESWGOF US website or our authorized sales channels. Be cautious of unauthorized websites or sellers offering unusually low prices.

Yes. AESWGOF products are available through our official Amazon Brand Store in the United States. Product availability may vary.

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